Legal Information

Arcane Store online allows you to shop with confidence.  You may purchase our designs safely and securely as we use paypal to process our payments.  You can use all major credit and debit cards to purchase, or pay through your own paypal account – you do not have to be a paypal member to purchase our goods.

  • When proceeding through our checkout service, customer details are processed and passed on to our payment gateway provider, Paypal.
  • Payment information (credit card / debit card details) – is processed solely by Paypal using secure payment methods – we do not store or have access to this information.
  • Paypal inform us whether your payment has been successfully processed or has failed. The details of customers who have orders pending or do not complete a transaction have their details removed automatically after 60 days.
  • Your information may be used to help resolve any problems with your order (such as postal problems, payments not received, etc.) Your details may be passed on to third parties (eg. post offices) in order to resolve these problems.
  • Information about your order may be passed to Paypal, if requested, in order to resolve any payment processing or order delivery problems.

For more information, please click here to see the PAYPAL PRIVACY STATEMENT

What information do we collect?

We collect information from you when you register on our site, place an order or subscribe to our newsletter.

When ordering or registering on our site, as appropriate, you may be asked to enter your: name, e-mail address, mailing address or phone number. You may, however, visit our site anonymously.

What do we use your information for?

Any of the information we collect from you may be used in one of the following ways:

To improve our website – we continually strive to improve our website offerings based on the information and feedback we receive from you.

To improve customer service – your information helps us to more effectively respond to your customer service requests and support needs.

To process transactions.

To administer a contest, promotion, survey or other site feature

To send periodic emails

The email address you provide for order processing, may be used to send you information and updates pertaining to your order, in addition to receiving occasional company news, updates, related product or service information, etc.

Your information, whether public or private, will not be sold, exchanged, transferred, or given to any other company for any reason whatsoever, without your consent, other than for the express purpose of delivering the purchased product or service requested.

How do we protect your information?

We implement a variety of security measures to maintain the safety of your personal information when you place an order or enter, submit, or access your personal information.

We offer the use of a secure server. All supplied sensitive/credit information is transmitted via Secure Socket Layer (SSL) technology and then encrypted into our Payment gateway providers database only to be accessible by those authorized with special access rights to such systems, and are required to?keep the information confidential.

After a transaction, your private information (credit cards, social security numbers, financials, etc.) will not be stored on our servers.

Do we use cookies?

Yes (Cookies are small files that a site or its service provider transfers to your computers hard drive through your Web browser (if you allow) that enables the sites or service providers systems to recognize your browser and capture and remember certain information

We use cookies to help us remember and process the items in your shopping cart and understand and save your preferences for future visits.

Do we disclose any information to outside parties?

We do not sell, trade, or otherwise transfer to outside parties your personally identifiable information. This does not include trusted third parties who assist us in operating our website, conducting our business, or servicing you, so long as those parties agree to keep this information confidential. We may also release your information when we believe release is appropriate to comply with the law, enforce our site policies, or protect ours or others rights, property, or safety. However, non-personally identifiable visitor information may be provided to other parties for marketing, advertising, or other uses.

Online Privacy Policy Only

This online privacy policy applies only to information collected through our website and not to information collected offline.

Your Consent

By using our site, you consent to our web site privacy policy.

Changes to our Privacy Policy

If we decide to change our privacy policy, we will post those changes on this page.