Returns & Exchanges
Our Christmas returns season is now open!
Shop on Arcane Store safe in the knowledge that all orders placed between November 1st and December 22nd are eligible for our standard returns policy as stated below. All orders returned after the 25th December, must be within 7 days, if they are not covered by the 30 day standard returns window.
If you are unhappy with your order or need to swap colour, size or style, Arcane Store accepts any returned items if returned within 30 days of receipt and only if goods are in a new and unused condition with original tags and packaging.
After receiving your returned parcel we will take the appropriate action depending on your request for either a replacement item or refund.