Arcane Store accepts any returned items if returned within 14 days after delivery and only if goods are in a new and unused condition with original packaging. Items are returned at your own expense and you can expect a full refund or a replacement item.
All goods will be checked on return. All items returned worn, odoured, stained, washed, or handled inappropriately, or returned outside of the 14 day returns period will not be accepted and will be returned to the customer.
Arcane Store does not accept the rteturn of any product or garment that has been bespoke printed to the unique requirements of the customers request.
Please download our returns form PDF
Send filled out returns form along with all items for return to:
37-39 Pound Street
After receiving your returned parcel we will take the appropriate action and either send you a new item or refund your money (minus delivery charges) within 30 days. Cancellations are refunded in full but postage costs you incur to send the items back are not refunded.
Please email us for further information: [email protected]